Faster replies, a team that works as a system
Built for service businesses and B2B teams with more than one person on support, who need to share work, track results and never miss a message.
One inbox
Every channel in one place. No app switching, no sharing page passwords with the whole team.
Team assignment
Assign chats to the right person, create teams by department, add labels and private notes customers never see.
Thai-language AI
The AI learns from your documents and website, answers repetitive questions itself, and hands over to a person when it cannot.
Automation
Welcome messages, canned responses, auto-assignment rules and alerts when a chat waits too long.
Help Center
Publish a help centre so customers find answers themselves and your team answers fewer repeat questions.
Reports and CSAT
Response times, chat volume per channel, agent performance and customer satisfaction scores.
An AI that knows your business, not a scripted chatbot
Upload documents, prices and policies, or let the AI read your website and Help Center, then let it answer customer questions all day.
- Answers only from your own content, which keeps hallucination down
- Hands over automatically when it cannot answer or the customer asks for a person, with a conversation summary
- "Suggest only" copilot mode for teams that are not ready to let AI reply directly
- Persona, tone and Thai politeness particles configured per brand
- Reports on unanswered questions so you know what knowledge to add
Example
Up and running in 3 steps
Sign up and pick a plan
14-day free trial. Your workspace is ready right after sign-up.
Connect your channels
Link LINE OA, Facebook pages, Instagram, or add the chat widget to your website.
Invite your team and enable AI
Add agents, upload your knowledge, and start replying.
Service and B2B businesses whose customers message on several channels
Clinics and beauty
Promotions, appointments and follow-ups, with rules that stop the AI from giving medical advice.
Hotels and travel
Availability, rates and directions in Thai and English, handed to the reservations team to close.
Education and courses
Course details, fees and schedules, with leads collected for the sales team.
Insurance and finance
Teams per product line, full contact history and PDPA-compliant data handling.
SaaS and IT companies
Help Center, website chat and an API to connect your own systems.
Agencies and service providers
Manage several clients in one account with separate inboxes and teams per client.
Ready to bring all your customer chats into one place?
Try Alis Talk free for 14 days. No credit card. Set up in 10 minutes.