No. Connecting LINE OA and Facebook pages is done on screen by granting permission. Website live chat needs one line of code. If you get stuck, our team sets it up for free.

As many as your plan's channel limit allows. Each account is a separate inbox, but the team sees everything on one screen.

Yes. New chat history is kept from the day you connect. Customer lists can be imported from CSV.

Yes. There are iOS and Android apps, and the full web app works in a mobile browser.

The AI answers only from the content you provide. When it has no answer it hands over to an agent instead of guessing, and you can enable suggest-only mode so the team reviews every reply at first.

PDF or Word documents such as prices, policies and service steps, website links, or articles in your Help Center. The system reads and indexes them for you.

No. Each customer's data is isolated and used only to answer that business's own chats.

Data is stored on servers in Thailand, encrypted in transit and backed up daily. We provide a privacy policy and a data processing agreement for corporate customers. Organisations that need full control can choose the self-hosted Enterprise plan.

You can export chat history and customer lists at any time. After cancellation, data is kept for 30 days and then permanently deleted.

Credit or debit card billed monthly or annually, or bank transfer / PromptPay for annual plans. Full tax invoices and withholding tax are supported.

Yes, from the plan management page. The service stays active until the end of the paid period.